- Capability
- Human Factors Consulting
- Human Factors Engineering & Evaluation
- Human Error Management
- Operations & Safety Diagnostic
- Human Factors Investigations & Trend Analysis
- Just Culture & Psychological Safety
- Operational Performance & Training
- Automation Design, Evaluation & Implementation
- SMS Design & Procedures
- Argos Protocol (Risk Monitoring)
Human Factors Investigations & Trend Analysis
Cortexia are experts in Human Factors Investigations, applying the latest methods in interviewing and data analysis to identify relevant contributing factors and underlying systemic issues. Our approach goes beyond typical occurrence investigations such as ICAM and Root Cause Analysis, where we uncover both local and organisational factors that contribute to human error and individual actions. This allows us to treat the actual issues as opposed to just the symptoms.
We are also experts in managing and tracking incident data for our clients, applying the latest methods in safety analytics for trend analysis. This provides our clients with powerful leading indicators that provide a predictive and proactive capability to safety management.
Whether its an investigation into a shares settlement in the Banking Industry or an analysis on a mining incident, we ensure our recommendations are focussed on minimising future human error and optimising future performance.
We are confident that we can enhance your business performance, minimise risk, and greatly improve your ability to proactively manage safety. If you would like us to support your investigations in any way, please contact us.
“Cortexia made a significant improvement to the safety performance of our onshore and offshore personnel. I can’t recommend them highly enough – the workshops were pragmatic, evidence-based and outstanding.”
Waldemar Gonçalves de Oliveira – Onshore Engineering & Safety Manager“Cortexia have an excellent understanding of Cognitive Psychology and are innovative in application of those techniques in the Defence environment.”
Vic Demczuk – Human Factors Manager
“Damien is a pro-active project manager, and he always managed to negotiate and secure the required resources. Damien was never afraid to lead by example.”
Levi McCusker – UX Research Manager
OUR EXPERTISE; YOUR PERFORMANCE.
The Pitfalls of Automation
November 16, 2016Humans retain a vital role in most high-risk industries, particularly in their abilities to problem solve and respond to unanticipated events. The demands on these operators have been increasing and are likely to reach a point where current human and technological capabilities will be severely strained. This situation has in the past, and will in the … Read More
The Human Factors of Banking and Finance
June 19, 2017THE HUMAN FACTORS OF BANKING & FINANCE The common thread in most studies dealing with financial decision-making deals with mathematical models of financial prediction. In a similar model, traditional approaches to risk management focus on absorbing or “controlling” risk to make profit (Unser, 2000). In the banking and finance industry, reducing error is often attempted … Read More
Safety Leading Indicators
June 11, 2018Developing and Implementing a Safety Lead Indicator Program Organisations are increasingly moving towards an approach to safety that is proactive and predictive. For this to occur, a socio-technical systems approach to safety is often recommended. This involves considering all variables within the work environment and how they interact with one another (e.g., people, procedures, systems, … Read More
Psychological Safety: Feeling safe to speak up?
March 23, 2023Leaders who make the connection between resilience and psychological safety reap the benefits. We just read a wonderful HBR article written by Maren Gube and Debra Subatini Hennelly and have decided to summarise below along with our unique human factors and ultra-resilience take: Gube and Henelly (2022) highlight that as leaders, it’s crucial to recognise the connection between psychological safety and … Read More
Human Performance in Military C2
October 27, 2016Existing military command and control (C2) frameworks have been useful in highlighting technology related issues and their direct effects within an organization. They are, however, limited in assessing the full range of impacts resulting from technology insertions and in exploring the links between C2 changes and battlefield effects. Additionally, traditional C2 frameworks have … Read More
Human Factors Improves Outcomes in the Banking Industry
February 17, 2021What happens when a financial institution takes a traditional approach to risk, with the aim to eliminate or minimise human error with procedure laden controls and a focus on individuals’ actions? Unless the industry is highly stable with very little complexity involved, it can be like trying to fit a square peg into a round … Read More