- Capability
- Human Factors Consulting
- Human Factors Engineering & Evaluation
- Human Error Management
- Operations & Safety Diagnostic
- Human Factors Investigations & Trend Analysis
- Just Culture & Psychological Safety
- Operational Performance & Training
- Automation Design, Evaluation & Implementation
- SMS Design & Procedures
- Argos Protocol (Risk Monitoring)
Just Culture & Psychological Safety
Cortexia are Just Culture and Psychological Safety experts, well versed in the major research areas of Hudson, Dekker and Edmondson. We have experience in designing Just Culture and Psychological Safety Programs for a number of organisations.
We understand that building a just culture where people feel safe to report issues takes time and requires an effective implementation and change management program alongside. Using our repository of lessons learnt across a number of industries including aviation, power distribution and banking, we can effectively design and implement your own customised Program, helping you achieve increased reporting and improved safety monitoring, just like our previous clients.
“Cortexia made a significant improvement to the safety performance of our onshore and offshore personnel. I can’t recommend them highly enough – the workshops were pragmatic, evidence-based and outstanding.”
Waldemar Gonçalves de Oliveira – Onshore Engineering & Safety Manager“I have no hesitation recommending Cortexia to address your HF organisational challenges. They have the ability to take technical principles of human performance and translate into language and processes that absolutely fit your organisational direction and strategy. In essence, they holistically deliver complex results by implementation of simple solutions that people will engage with, and more importantly, are understandable.”
Stephen Stringer – Safety Systems Manager“Cortexia provided excellent service to our project. Their work helped us assess the feasibility of an automated system and helped us with its implementation.”
Tony Silvestro – Portfolio Manager
OUR EXPERTISE; YOUR PERFORMANCE.
Psychological Safety: Feeling safe to speak up?
March 23, 2023Leaders who make the connection between resilience and psychological safety reap the benefits. We just read a wonderful HBR article written by Maren Gube and Debra Subatini Hennelly and have decided to summarise below along with our unique human factors and ultra-resilience take: Gube and Henelly (2022) highlight that as leaders, it’s crucial to recognise the connection between psychological safety and … Read More
Human Factors Improves Outcomes in the Banking Industry
February 17, 2021What happens when a financial institution takes a traditional approach to risk, with the aim to eliminate or minimise human error with procedure laden controls and a focus on individuals’ actions? Unless the industry is highly stable with very little complexity involved, it can be like trying to fit a square peg into a round … Read More
How Psychological Flexibility Increases Safety and Performance in High-Reliability Industries
July 19, 2020What do financial traders, surgeons, miners, bankers, pit crew, pilots, and air traffic controllers all have in common? Their decisions often have life-impacting implications for themselves and others. Their roles are complex, high-risk, and require rapid decision-making under extreme pressure. To avoid catastrophe, they must manage the unexpected as efficiently, effectively, and safely as … Read More
How Human Factors and Psychology improve GCRA
January 3, 2023Human factors and cognitive psychology offer a solution to APRA’s recent risk culture survey insights. Background Between October and December 2021, APRA rolled-out 31 survey questions to 18 of Australia’s major authorised deposit-taking institutions on their organisation’s risk management practices. The high response rate (up to 59%) suggests that governance, risk culture, remuneration and accountability (GCRA) is a … Read More
Fair and Just Culture Best Practice
February 20, 2018Fair and Just Culture The purpose of a Fair and Just Culture is to ensure that: All employees are treated fairly when things go wrong An atmosphere of trust is built and maintained in which employees are encouraged to provide essential safety related information The focus remains on identifying and addressing systemic issues and underlying … Read More
Are we on the brink of a paradigm shift in aviation safety?
March 23, 2023Are we on the brink of a paradigm shift in aviation safety? The recent release of the European Plan for Aviation Safety 2023-2025 (EPAS), the ICAO manual on Human Performance (ICAO Doc 10151), and the forthcoming update of ICAO Annex 19 all suggest that we may be. Key Takeaways One of the common takeaways from these documents is that … Read More